Browse the Problems File

>Call Date ID Company Type User Name Category Status Assigned Priority Problem Department Call Time Email Due Date Completed By Date Solved Action Taken Call Length Time To Fix
3/13/2013 2,086 GCHS Network mcardin Install Active Mark Irick Normal Install new WIFI routers. (5 installed). Teacher 3:00 PM achunn 3/27/2013   / /   900  
4/19/2013 2,311 CO Software achunn Repair Active Chaz Morrow Normal SSMS not working behind new filter. Technology 3:03 PM achunn 5/ 3/2013   / /   903  
5/ 2/2013 2,366 RHS Software madcock Repair Active Chaz Morrow Normal Teacher laptop is running slow, pop-ups, no virus protection Teacher 2:51 PM rsegars 5/16/2013 Andy Chunn / / Removed vexira, loaded K7. Removed startup items and toolbars. Removed unapproved software. 891  
5/ 2/2013 2,365 Alternative Hardware cswinford Transfer New Chaz Morrow Normal Pick up old technology materials (1 cpu, 1 monitor, 1 scanner, 1 printer, and few other parts. Green tub with keyboards,, wires, etc. - do we need to keep? Administration 2:38 PM cswinford 5/16/2013   / /   878  
5/ 2/2013 2,361 BMS Software bcurtis Repair Active Chaz Morrow Normal some ebooks will not open Librarian 12:00 PM abutler 5/16/2013   / /   721  
5/ 6/2013 2,382 RHS Hardware vjenkins Repair New Chaz Morrow Normal Computer #7 still drags, students will not work at this machine. Computer #10 fan becomes loud and I end up turning it off because it is distracting to the students. Teacher 2:17 PM chall 5/20/2013   / /   858  
5/ 9/2013 2,406 BMS Hardware bmarks Install Active Chaz Morrow Normal laptop running slow, connect pro bd to tv Teacher 1:04 PM abutler 5/23/2013   / / Laptop - uninstalled 6 tool bars and other programs. Removed vexira and loaded MSE. 784  
5/10/2013 2,415 GCHS Network jsimpson Repair New Mark Irick Normal Change IP. Teacher 2:54 PM achunn 5/24/2013   / /   894  
5/10/2013 2,413 RES Software vnewton Transfer New Chaz Morrow Normal Need speaker mounted in cafeteria Administration 1:03 PM mlocke 5/24/2013   / /   784  
5/13/2013 2,431 GCHS Network jbedingfield Repair New Mark Irick Normal Need to set computers configurations for static IP's. Need 5-port switch. Teacher 3:04 PM mirick 5/27/2013   / /   904  
5/13/2013 2,424 RES Hardware mlocke Install New Chaz Morrow Normal Set up donated computer. (Ok-ed from Mrs. Newton) Teacher 12:55 PM mlocke 5/27/2013   / /   775  
5/14/2013 2,433 MHS Hardware kblack Install New Mark Irick Normal Set up computer for school use Teacher 11:13 AM dmills 5/28/2013   / /   673  
5/14/2013 2,392 BMS Software tgregory Repair New Chaz Morrow Normal sync personal phone with school email Guidance 1:11 PM abutler 5/21/2013   / /   792  
5/15/2013 2,443 PES Hardware aedde Repair Active Mark Irick Normal DVD skipping when playing videos (desktop - bad DVD) Teacher 3:06 PM mirick 5/29/2013   / /   906  
5/15/2013 2,442 PES Hardware lhosay Repair Active Mark Irick Normal Laptop won't boot (bad HD - SPED - in shop) Teacher 3:05 PM mirick 5/15/2013   / /   0  
5/15/2013 2,441 RHS Hardware madacock Repair New Chaz Morrow Normal Need to check laptop power supply Teacher 11:54 AM rsegars 5/29/2013   / /   715  
5/15/2013 2,440 ELK Network kwatrous Install New Mark Irick Normal Needs IPAD connect to school network. Teacher 9:55 AM bnewton 5/30/2013   / /   596  
5/15/2013 2,437 RHS Network bhollis Repair New Chaz Morrow Normal K7 not loaded. BHOLLISTV1182 (IP 1.182) Library 7:18 AM achunn 5/29/2013   / /   439  
5/16/2013 2,448 RHS Hardware chall Information New Chaz Morrow Normal we would like to request a tech for Tuesday 5/21/13 to assist with video technology set-up / prep for graduation Teacher 2:49 PM chall 5/30/2013   / /   890  
5/16/2013 2,447 BMS Software crutherford Repair New Chaz Morrow Normal teacher computer will not open files Teacher 12:58 PM abutler 5/30/2013   / /   778  
5/16/2013 2,446 PES Printer sshirey Repair New Mark Irick Normal Printer wont print. Teacher 11:05 AM lpollard 5/30/2013   / /   666  
5/16/2013 2,445 ELK Network mshaver Repair New Mark Irick Normal Computer will not connect to internet. Teacher 8:09 AM bnewton 5/30/2013   / /   489  
5/16/2013 2,444 ELK Hardware pscott Repair New Mark Irick Normal Projector bulb shot. Teacher 8:08 AM bnewton 5/30/2013   / /   488  
5/17/2013 2,449 RHS Network madcock Repair New Chaz Morrow Normal Laptop will not connect to wireless network Teacher 7:54 AM rsegars 5/31/2013   / /   475