| >Call Date | ID | Company | Type | User Name | Category | Status | Assigned | Priority | Problem | Department | Call Time | Email | Due Date | Completed By | Date Solved | Action Taken | Call Length | Time To Fix |
| 3/13/2013 | 2,086 | GCHS | Network | mcardin | Install | Active | Mark Irick | Normal | Install new WIFI routers. (5 installed). | Teacher | 3:00 PM | achunn | 3/27/2013 | | / / | | 900 | |
| 4/19/2013 | 2,311 | CO | Software | achunn | Repair | Active | Chaz Morrow | Normal | SSMS not working behind new filter. | Technology | 3:03 PM | achunn | 5/ 3/2013 | | / / | | 903 | |
| 5/ 2/2013 | 2,366 | RHS | Software | madcock | Repair | Active | Chaz Morrow | Normal | Teacher laptop is running slow, pop-ups, no virus protection | Teacher | 2:51 PM | rsegars | 5/16/2013 | Andy Chunn | / / | Removed vexira, loaded K7. Removed startup items and toolbars. Removed unapproved software. | 891 | |
| 5/ 2/2013 | 2,365 | Alternative | Hardware | cswinford | Transfer | New | Chaz Morrow | Normal | Pick up old technology materials (1 cpu, 1 monitor, 1 scanner, 1 printer, and few other parts. Green tub with keyboards,, wires, etc. - do we need to keep? | Administration | 2:38 PM | cswinford | 5/16/2013 | | / / | | 878 | |
| 5/ 2/2013 | 2,361 | BMS | Software | bcurtis | Repair | Active | Chaz Morrow | Normal | some ebooks will not open | Librarian | 12:00 PM | abutler | 5/16/2013 | | / / | | 721 | |
| 5/ 6/2013 | 2,382 | RHS | Hardware | vjenkins | Repair | New | Chaz Morrow | Normal | Computer #7 still drags, students will not work at this machine. Computer #10 fan becomes loud and I end up turning it off because it is distracting to the students.
| Teacher | 2:17 PM | chall | 5/20/2013 | | / / | | 858 | |
| 5/ 9/2013 | 2,406 | BMS | Hardware | bmarks | Install | Active | Chaz Morrow | Normal | laptop running slow, connect pro bd to tv | Teacher | 1:04 PM | abutler | 5/23/2013 | | / / | Laptop - uninstalled 6 tool bars and other programs. Removed vexira and loaded MSE. | 784 | |
| 5/10/2013 | 2,415 | GCHS | Network | jsimpson | Repair | New | Mark Irick | Normal | Change IP. | Teacher | 2:54 PM | achunn | 5/24/2013 | | / / | | 894 | |
| 5/10/2013 | 2,413 | RES | Software | vnewton | Transfer | New | Chaz Morrow | Normal | Need speaker mounted in cafeteria | Administration | 1:03 PM | mlocke | 5/24/2013 | | / / | | 784 | |
| 5/13/2013 | 2,431 | GCHS | Network | jbedingfield | Repair | New | Mark Irick | Normal | Need to set computers configurations for static IP's. Need 5-port switch. | Teacher | 3:04 PM | mirick | 5/27/2013 | | / / | | 904 | |
| 5/13/2013 | 2,424 | RES | Hardware | mlocke | Install | New | Chaz Morrow | Normal | Set up donated computer. (Ok-ed from Mrs. Newton) | Teacher | 12:55 PM | mlocke | 5/27/2013 | | / / | | 775 | |
| 5/14/2013 | 2,433 | MHS | Hardware | kblack | Install | New | Mark Irick | Normal | Set up computer for school use | Teacher | 11:13 AM | dmills | 5/28/2013 | | / / | | 673 | |
| 5/14/2013 | 2,392 | BMS | Software | tgregory | Repair | New | Chaz Morrow | Normal | sync personal phone with school email | Guidance | 1:11 PM | abutler | 5/21/2013 | | / / | | 792 | |
| 5/15/2013 | 2,443 | PES | Hardware | aedde | Repair | Active | Mark Irick | Normal | DVD skipping when playing videos (desktop - bad DVD) | Teacher | 3:06 PM | mirick | 5/29/2013 | | / / | | 906 | |
| 5/15/2013 | 2,442 | PES | Hardware | lhosay | Repair | Active | Mark Irick | Normal | Laptop won't boot (bad HD - SPED - in shop) | Teacher | 3:05 PM | mirick | 5/15/2013 | | / / | | 0 | |
| 5/15/2013 | 2,441 | RHS | Hardware | madacock | Repair | New | Chaz Morrow | Normal | Need to check laptop power supply | Teacher | 11:54 AM | rsegars | 5/29/2013 | | / / | | 715 | |
| 5/15/2013 | 2,440 | ELK | Network | kwatrous | Install | New | Mark Irick | Normal | Needs IPAD connect to school network. | Teacher | 9:55 AM | bnewton | 5/30/2013 | | / / | | 596 | |
| 5/15/2013 | 2,437 | RHS | Network | bhollis | Repair | New | Chaz Morrow | Normal | K7 not loaded. BHOLLISTV1182 (IP 1.182) | Library | 7:18 AM | achunn | 5/29/2013 | | / / | | 439 | |
| 5/16/2013 | 2,448 | RHS | Hardware | chall | Information | New | Chaz Morrow | Normal | we would like to request a tech for Tuesday 5/21/13 to assist with video technology set-up / prep for graduation | Teacher | 2:49 PM | chall | 5/30/2013 | | / / | | 890 | |
| 5/16/2013 | 2,447 | BMS | Software | crutherford | Repair | New | Chaz Morrow | Normal | teacher computer will not open files | Teacher | 12:58 PM | abutler | 5/30/2013 | | / / | | 778 | |
| 5/16/2013 | 2,446 | PES | Printer | sshirey | Repair | New | Mark Irick | Normal | Printer wont print. | Teacher | 11:05 AM | lpollard | 5/30/2013 | | / / | | 666 | |
| 5/16/2013 | 2,445 | ELK | Network | mshaver | Repair | New | Mark Irick | Normal | Computer will not connect to internet. | Teacher | 8:09 AM | bnewton | 5/30/2013 | | / / | | 489 | |
| 5/16/2013 | 2,444 | ELK | Hardware | pscott | Repair | New | Mark Irick | Normal | Projector bulb shot. | Teacher | 8:08 AM | bnewton | 5/30/2013 | | / / | | 488 | |
| 5/17/2013 | 2,449 | RHS | Network | madcock | Repair | New | Chaz Morrow | Normal | Laptop will not connect to wireless network | Teacher | 7:54 AM | rsegars | 5/31/2013 | | / / | | 475 | |